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Terms & Conditions

FUEL POLICY


The Vehicle will be provided with a full tank of fuel and needs to be returned at the same fuel level.


In case the tank is not full at the time of return, then Renter will be charged for short fuel plus service charge on the day the car is returned.

 


RENTAL DEPOSIT


Security Deposit - EUR 500 for all models except Mercedes & BMW

For Mercedes & BMW - EUR 1000



MODE OF PAYMENT


American Express, VISA, MasterCard, Debit Cards and Net Banking can be used to pay through the link sent at the time of pickup.



OTHER SERVICES


Luggage Carrier and GPS Navigation System shall be available on request with additional charges (Subject to availability).

 


DELIVERY & COLLECTION SERVICE


Free Car Delivery and Collection at all locations within city limits.


Vehicle must be returned at the same location within the city limit from where it was delivered to the renter.



ONE WAY RENTALS


Please send an email for one way request to selfdrive@ecorentacar.com



VEHICLE DAMAGE POLICY


Damage charges to be paid by Renter in terms of the Rental Agreement. In case damage cost goes beyond Security Deposit Amount insurance claim may be filed and Repair/depreciation amount (In case of insurance claim) & Parts which are not covered under insurance will be recovered from the User. The assessment of damage made by the Company will be final.


Insurance claim is subject to Company’s discretion.



TRAFFIC RULE VIOLATION POLICY


Cost for any traffic rule violation during the Rental Period will be borne by the Renter directly.


In cases where violation receipts / challans is received by the Company via post upon completion of the Agreement, the Renter authorizes the Company to charge the same on the Credit Card number of the Renter as mentioned in this Agreement offline.



RESTRICTION OF USE


Our vehicles are not allowed to be driven in off-road conditions (Sandy, Rocky Terrain, Leh-Ladakh, Jammu & Kashmir, Sand Dunes, Badrinath, Kedarnath etc.) in India.


In case, they are taken on such conditions without information, security amount shall be forfeited in full and 2 times of the base fare shall be charged from Renter


Our Cars are also not allowed to be used for Racing, Speed or any other tests or sports activities.



CROSS BORDER 


Renter is not allowed to take Eco Europcar India vehicles to other countries including Nepal, Bhutan etc. - Crossing International Borders not permitted.


If the car is taken outside India without taking approval from Eco Europcar India, then the entire liability shall be on Renter till the car is returned.



INDIA CHAUFFEUR DRIVEN SERVICES


For cities or routes where it is not recommended to drive except by people used to driving in India, You can book Chauffeur drive service from Europcar website directly or else Eco Rent A Car India reserves the right to  provide a complimentary chauffeur with all Self Drive Services.

Call our reservations team: .

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